Your knowledge
+ our expertise:
An unbeatable

Time and again we hear from clients who have been frustrated with past service providers. Freelancers don’t get what they do, and big firms won’t take the time to learn. The result is bland messaging that doesn’t get at the organization’s strengths.

We work in partnership with our clients to hone in on what makes them unique. Coupled with our creative and technical expertise, this approach has allowed us to create hundreds of successful projects for clients of all sizes. And because we’re a small group with a broad range of capabilities, we can do it for much less than what larger firms charge.

Meet Our Team

Bonnie Grassie-Hughes
Bonnie Grassie-HughesCreative Director
Bonnie has more than 20 years of experience in marketing and communications. Her expertise includes developing and implementing communications plans, running successful promotional campaigns, designing websites and e-newsletters, and developing brand and business identity packages.

Bonnie has worked extensively in the for-profit, nonprofit, and higher education sectors in organizations such as Brown University, MetLife, Commonwealth Mortgage Company, and Campus Compact. She has a BA from Ithaca College and an MA in marketing communication and advertising from Emerson College.

Karen Partridge
Karen PartridgeManaging Director
Karen has spent more than two decades managing communications for businesses ranging from start-ups to international organizations. Her expertise includes branding, communications planning, web strategy, content development, information architecture, data analysis, and nonprofit marketing and fundraising.

Karen’s experience spans the business, consulting, health care, and education sectors, including employment with the Harvard Business Review, Arthur D. Little Inc., MORPACE Pharma Group, and Brown University. She earned a BA, magna cum laude, from Tufts University.



Why choose Pen + Pixels?2017-08-08T12:46:52-05:00

Pen + Pixels has created hundreds of websites, marketing campaigns, newsletters, reports, and other effective communication mechanisms for business and nonprofit organizations.

With expertise spanning web development, marketing, graphic design, and content creation, our team offers the benefits of a large firm at a fraction of the cost. In addition, our years of experience in strategic communications and branding give our clients a huge advantage in reaching their audiences with effective messaging.

To see what we can do to help take your organization to the next level of success, see our services and our portfolio. You can also take a look at what our clients say about our work.

How can I get a cost estimate for my project?2017-08-08T12:48:42-05:00

You can contact us with a message briefly stating your needs and we’ll get back to you to schedule a free phone consultation. During this initial talk, we’ll review your goals and the options available for getting where you want to go while staying in your budget.

We’ll then send a proposal that details the identified business need, the solution we think will work best, and the investment it will take to complete the work. You’ll know exactly what you’ll be getting and how much it will cost, with no add-ons or hidden fees.

How can you help me improve my brand?2017-09-14T15:59:55-05:00

At Pen + Pixels, we think branding should be hands-on. We don’t issue “strategic advice” from on high. We roll up our sleeves and dig into our clients’ business to find out what makes them tick. This lets us develop targeted tools to increase their visibility and communicate their value effectively.

Before we do any branding work, we’ll take a close look at your organization’s mission, ideals, core audiences, and competitive landscape. Then we’ll develop a detailed roadmap for conveying not only the value you offer but also the values you embody. Whether through a new logo, an alluring website, strong messaging, or some combination, we can help you build customer loyalty by shining a light on what makes you great.

You can find out more about our approach to branding and business identity by exploring our services and our portfolio.

Which facets of marketing and promotion can you help with?2017-08-08T12:49:36-05:00

With deep experience in strategic marketing, design, and content development, we can do anything from a comprehensive marketing and communications analysis to individual pieces. We bring the same commitment and skill to bear whether we’re building a website, developing a national marketing or fundraising campaign, or creating an ad or a newsletter.

While we have a broad range of capabilities, we also know to stick with our strengths. We’re not a PR agency, so if you’re seeking news coverage or a viral video, we’re not the right firm for you.

See our services and marketing examples in our portfolio to learn more about how we can help you promote your work.

How can I be sure that I’ll like my new website?2017-08-08T12:50:06-05:00

We work closely with clients at every stage of the web development process. We begin with a launch meeting to review your business model, brand, client base, current strengths and weaknesses, and goals for a new website.

As development progresses, you’ll have a chance to review the site’s architecture, design, content, and functionality. It’s our goal to make sure that your new website exceeds your expectations on every level.

To learn more about our approach to web strategy and development, see our services. You can also check out our website portfolio and see what our clients say about our work.

How can an outside firm create content that reflects who we are?2017-08-08T12:50:43-05:00

We take the time to delve into our clients’ world. Before we begin a project for you, we’ll research your industry and its competitive landscape. We’ll talk with you about your work, your audiences, and your goals. We get to know your business inside and out. Then we get to work telling your customers what they need to know about you.

Because we understand what you do and why it matters, we’re able to create messaging that resonates with your audiences. Whether you’re looking for fresh web content, a newsletter that sings, an impact report that will wow your stakeholders, or the concise messaging of an ad, press release, brochure, or fact sheet, we get at the heart of your business.

You can find out more about our approach to content development by exploring our services and our portfolio.

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